Privacy policy

Data controller

Node Query Hub controls personal data collected through this website. Contact: info@nodequery-hub.digital, Level 5, 24 Rama IV Road, Khlong Toei, Bangkok 10110, +66 2 555 1740.

Data we collect

Contact form fields: name, email, selected engagement type, message content
Technical logs ordinarily generated by hosting (IP address, browser type, timestamps)
Cookie-related preferences stored in your browser when you use the consent banner

We do not ask for national ID numbers, full account numbers, or card data through the website form. Please do not paste sensitive customer portfolios into the message field.

Purposes

We use inquiry data to respond to scoping requests, prepare engagement estimates, and keep basic records of correspondence. Analytics cookies, if accepted, help us understand aggregate traffic patterns.

Retention

Inquiry emails and form submissions are retained for up to 24 months unless a longer period is required for an active engagement, dispute, or legal obligation. Server logs follow the host’s ordinary rotation schedule.

User rights

Subject to Thailand’s Personal Data Protection Act (PDPA) and other applicable rules, you may request access, correction, deletion, or restriction of personal data we hold, and you may withdraw cookie consent by clearing the stored preference and revisiting the banner options. Contact us using the details above. You may also lodge a complaint with the relevant Thai supervisory authority.

International transfers

Our primary operations and office are in Thailand. If a hosting or email provider processes data outside Thailand, we take steps appropriate to the transfer context and applicable law.

We do not sell personal data. We may share data with service providers who host the site or email systems, and with professional advisers when required, under confidentiality obligations. We may disclose data when required by law.

See our cookies page for cookie details and our terms for website use rules.